Other Services

Education TV (channel 36) - The patient education channel is free of charge and has many programs specifically for families of new babies.

Meals and snacks - New mothers receive three meals a day as well as an evening snack. If you have any special dietary requests or nutritional questions, ask to speak to the dietitian.

Hospital Pharmacy

The Health Care Centre Pharmacy, a retail pharmacy on the Floor 3 of the hospital near the main entrance, carries many infant care and breastfeeding supplies. The pharmacy also rents electric breast pumps. The pharmacy is open from Monday to Friday, 8:30 am to 7:30 pm and Saturdays, Sundays and holidays from 9 a.m. to 5 p.m. They can be reached at 519-749-4227.

Healthy Babies, Healthy Children

Healthy Babies, Healthy Children is a free program offered in Ontario by local public health units for pregnant moms and families with young children up to the age of six. To learn more about the HBHC Program call the Healthy Children Information Line at the Region of Waterloo Public Health at 519-883-2245 or visit their website.

Pregnancy Loss

If you have experienced the loss of a pregnancy - miscarriage or stillbirth, support is available to you. A comprehensive perinatal bereavement program including a memory package (pictures, footprints, imprints, a quilt, hair clipping, etc.), crisis grief counseling, and bereavement follow-up is available.

The medical social work team can be contacted at 519-749-4300, ext. 2267 for counselling. A chaplain is also available to meet with you. Let your nurse know that you would like a visit. Staff in the childbirth program recognize that this is a very difficult time for you. Please inform them if you have any specific wishes that may help you.